Shipping policy
Shipping Information
No matter where you live, our goal is to provide you with the best possible delivery options. Every day, we serve hundreds of customers around the world, ensuring the highest level of responsiveness for you at all times.
Normal product delivery time = 1-3 business days processing time + shipping time. Shipping options/carriers as well as shipping rates and delivery times are available to you at checkout.
POD product lead time = 3-5 business days processing time + shipping time. You will be provided with shipping options/carriers as well as shipping costs and lead times during checkout.
◆ Your shipment tracking link will be emailed to you once your order has shipped.
You may cancel your order before we ship it.
Whilst we will take all reasonable steps to ensure that your order is delivered within the specified timeframe, we cannot be held responsible for late deliveries due to circumstances beyond our control. We will do our best to inform you of any unexpected delays.
Customs clearance may be delayed during holiday periods.
Shipping Time
Standard shipping usually takes 6-18 business days
Frequently Asked Questions
1. Can I change my shipping address after I place an order?
Please note that your shipping address cannot be changed after your order has been placed successfully. However, we will do our best to help you change your shipping address before your order is shipped. So please make sure your shipping address is correct and if you have any questions, please feel free to contact us.
2. How do I track my order?
After an order is shipped, a tracking number will be displayed. You can use the tracking number provided to track your order on our company website.
It may take 48 to 72 hours to update the tracking information.